Privacy Policy for Roma Photoceramics

Effective Date: 01 July 2024

At Roma Photoceramics, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with Australian privacy laws, including the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website, romaphotoceramics.com.au, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and mailing address.
Account Information: Username and password if you create an account.
Payment Information: Credit card details or other payment details processed securely through third-party payment gateways.
Order Information: Details of products purchased, delivery addresses, and transaction history.
Website Usage Information: IP address, browser type, operating system, and pages accessed on our website, collected via cookies or similar technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

To process and fulfill your orders, including delivery and notifications.
To provide customer support and address inquiries.
To improve our website, products, and services.
To send marketing and promotional materials, if you have opted in.
To comply with legal obligations or resolve disputes.

3. Sharing of Information

We do not sell or rent your personal information. However, we may share your information with:

Service Providers: Third parties that assist in payment processing, shipping, and website analytics.
Legal Authorities: When required by law, regulation, or to protect our legal rights.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. Measures include encryption, secure servers, and regular security updates.

5. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website. Cookies help us:

Remember your preferences and login details.
Understand website traffic and improve performance.

You can manage cookie preferences through your browser settings.

6. Your Rights

Under Australian privacy laws, you have the right to:

Access your personal information held by us.
Request corrections to inaccurate information.
Opt out of receiving marketing communications.

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these websites, and we recommend reviewing their privacy policies.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be effective immediately upon posting on our website.

9. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:
Email: info@romaphotoceramics.com.au
Mailing Address: PO Box 594, Lane Cove, NSW, 1595

This Privacy Policy is designed to provide transparency and ensure your trust in our services. Thank you for choosing Roma Photoceramics!