Terms and Conditions

Terms and Conditions for Roma Photoceramics

Effective Date: 01 July 2024

Welcome to romaphotoceramics.com.au. By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding.

1. General Information

The website romaphotoceramics.com.au is operated by Roma Photoceramics (“we,” “us,” “our”).
These Terms and Conditions govern your use of our website and the purchase of our products.
By using this website, you confirm that you are at least 18 years old or have parental/guardian consent.

2. Product Information

All products displayed on our website are subject to availability.
Product images and descriptions are for illustrative purposes only. Actual product appearance may vary slightly due to customization and production processes.
Prices are displayed in Australian dollars (AUD) and include GST unless otherwise stated.

3. Orders and Payments

Order Confirmation: Placing an order on our website constitutes an offer to purchase. Orders are confirmed only after payment has been received and processed.
Payment Methods: We accept payments via secure third-party gateways. Your financial information is not stored on our servers.
Cancellations: Once an order is placed, cancellations may not be possible for custom-made or personalized products. Please contact us immediately if you need assistance.

4. Custom Orders

Custom designs are created based on the information and images provided by the customer.
It is the customer’s responsibility to ensure that all details, including spelling and dates, are accurate before submitting the order.
We reserve the right to refuse any custom design that violates intellectual property rights or is deemed inappropriate.

5. Shipping

Delivery times and costs are detailed in our Shipping Policy.
We are not responsible for delays caused by courier services or circumstances beyond our control.
Risk of loss or damage to the product passes to the customer upon delivery.

6. Refunds and Returns

Refunds and returns are subject to our Refunds and Returns Policy.
Custom-made products are non-refundable unless faulty or not as described.

7. Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of Roma Photoceramics or its licensors and is protected under copyright law.
You may not reproduce, distribute, or use any content without prior written consent from Roma Photoceramics.

8. Limitation of Liability

To the fullest extent permitted by law, Roma Photoceramics is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
Our liability is limited to the cost of the product purchased.

9. Website Use

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others.
Unauthorized access, tampering, or interference with the website is prohibited.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy.
By using our website, you consent to the collection and use of your information as described in the Privacy Policy.

11. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice.
Changes will be effective immediately upon posting on our website. Your continued use of the website signifies acceptance of the updated terms.

12. Governing Law

These Terms and Conditions are governed by the laws of New South Wales, Australia.
Any disputes arising from these terms or your use of our website will be resolved in the courts of New South Wales.

13. Contact Us

For questions or concerns about these Terms and Conditions, please contact us:
Email: info@romaphotoceramics.com.au
Mailing Address: PO Box 594, Lane Cove, NSW, 1595

By using romaphotoceramics.com.au, you agree to these Terms and Conditions. Thank you for choosing Roma Photoceramics!